Our experience was a little different compared to other reviews on here. He came out to do a complete rebuild of our hot tub. This included a whole new spa pack and some plumbing. Everything worked great with the exception of the air blower which didn't work because of a stuck backflow valve. We used our rebuilt tub for about a year when the heater went out. I called Don and he told me he would get back to me on the following Monday. He didn't. So, after a week I called him again and this time he said he was busy but would get back to me in a (couple) of days. Again, we never heard from him. A few weeks later, I tried him again and he acted irritated because he was in the middle of a big pool job. This time, I made sure he knew we weren't looking for anything free, we simply wanted to make an appointment for him to come out and install/fix a new heater element. We never heard from again. In the end, we used someone else. I think he needs to take the "Dependable" off his Dependable Pool & Spa Service name.

We had great service fixing the hot tub. Couldn't have asked for a more professional, courteous, friendly, and quick fix of our hot tub. 5 star service at a great price. We would highly recommend Dependable Pool and Spa to all of our friends.

Thank you Don for making our hot tub like new again. WOW!

We have used Don several times. He does good work and is very fair.